The Tile Theory

At The Tile Theory, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or interact with us.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, company name, and other details when you:

Submit an enquiry form or request a quote
Subscribe to newsletters
Contact customer support

2. How We Use Your Information

We may use the information we collect to:

Respond to your enquiries and fulfil service requests
Provide customer support
Send administrative and promotional communications (only with consent)
Improve our products, services, and website experience

3. Cookies and Tracking

Our website may use cookies and similar technologies to collect information that helps us improve user experience and analyse website traffic. You can disable cookies in your browser settings, but this may affect your ability to use certain features.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Third-Party Services

We may share your information with trusted third-party partners who help us deliver services, process data, or support marketing initiatives. These partners are only permitted to use your information for the purposes we specify.

6. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us directly.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:

Email: sales@thetiletheory.com.au
Phone: +61 448 312 513